Orlando IT Support - Innovative Network Solutions

What are Managed IT Services?

Managed IT Services are a full scale alternative to cover all of your IT needs. Although not all Managed IT Service providers are created equally, the overall concept is that the Managed IT provider “manages” all aspects of your technology.

Managed IT Providers vary in a few ways including how they provide IT support (over the phone vs on-site), their fees for various types of IT support (network, phone, printers, emergency visits, etc.), and ancillary services they provide (vendor management, telecommunication management, etc.). It’s important when deciding on a Managed IT provider, that you ask these questions and also mention any special needs/projects coming up to make sure they will be able to handle the workload and to discuss any additional fees they’d charge.

More About Our Managed IT Solutions

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What are Managed IT Services?

Managed IT Services are a full scale alternative to cover all of your IT needs. Although not all Managed IT Service providers are created equally, the overall concept is that the Managed IT provider “manages” all aspects of your technology.

Managed IT Providers vary in a few ways including how they provide IT support (over the phone vs on-site), their fees for various types of IT support (network, phone, printers, emergency visits, etc.), and ancillary services they provide (vendor management, telecommunication management, etc.). It’s important when deciding on a Managed IT provider, that you ask these questions and also mention any special needs/projects coming up to make sure they will be able to handle the workload and to discuss any additional fees they’d charge.

More About Our Managed IT Solutions

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For a Free Consultation (800) 470-7001

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On-Site IT Support

Comprehensive, Flat Rate IT Services

IT Support and Much More

Managed IT Service Partnership

One of the things Innovative Network Solutions, Inc. does differently than other Managed IT Providers, is that we value that face-to-face interaction with your team. Our Managed IT Services include dedicated on-site time as well as a 24/7 Help Desk.

Why the importance of On-Site IT Support?

Often people will have an issue with their PC/Laptop, but ignore it for as long as possible because they don’t want to deal with trying to troubleshoot the problem over the phone. With us, they won’t have to. Whether you need us on-site once a month or five days a week, our on-site IT support allows your team to talk to a Technician in person. Seeing a familiar face gives your team the confidence that our Technician will be able to resolve their issues.

Many Managed IT Providers claim their IT Services are flat rate, but will charge extra for on-site IT support, after hours calls, project support, or simply have limitations to the support their willing to provide. Innovative Network Solutions, Inc. offers the most comprehensive IT Service plans amongst all IT Managed Service Providers. All of our clients on our IT Maintenance service agreements receive:

  • Proactive IT maintenance
  • On-site, remote, after hours, emergency and project support
  • Dedicated on-site days
  • Inventory management
  • Telecommunication Management and more…

If we are scheduled to be on-site one day a week but we run into a major issue that requires us to come back the next day, you won’t be charged anything extra. System Administration, Network Administration, Cyber Security, you name it, whatever services you need, all… included.

At Innovative Network Solutions, Inc. we perform regular maintenance, monitor your systems to prevent downtime and keep your technology running smoothly. Our Managed IT Services are proactive and covers well… pretty much anything smarter than a toaster (so far). This means we aren’t just providing support for your network and workstations, but we’ll also provide support for VoIP/analog phone systems, keyless entry, printers, alarm systems, etc. We handle network security/administration, server management, and can even provide website support/development*. We look at our relationships with our clients as a partnership with the mutual goal of meeting your IT needs and helping you achieve your business goals.

*Website Support can be included in your monthly flat rate in addition to the IT Maintenance. Website Development is a onetime fee that can be paid up front or spread into monthly payments with an IT Maintenance agreement. Contact us to discuss details on Web Services pricing.

Small Business Struggle:

Need IT services, but you’re unable to keep them busy enough to make the investment worth it. Contract or by the hour Techs aren’t proactive or responsive and only fix things after they break.

We can be your sole source of IT support, partnering with you to make sure we cover your Technology while you handle the business. We can make on-site visits once a week that way you aren’t paying for services you aren’t utilizing. Still seem like you aren’t giving us much to do? Our Service agreements are month-to-month, so you can elect to reduce or increase our on-site visits as your needs change.

Medium Business Struggle:

Need IT Services, but don’t have the budget to add multiple IT professionals to cover all of your IT Support needs. Maybe you’re not sure who to hire, or what candidate will fit your needs.

We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We’ll take a look at your infrastructure, and listen to your needs to come up with the best IT Maintenance Plan. If your needs change in the future, your service agreement can always be changed since it’s month-to-month.
Large Business Struggle:

Your current IT Team might need some extra help, but you don’t have the budget to hire another in-house IT professional. You have multiple gaps in your IT Support, but are struggling to find the right candidate that fills all of the voids.

We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We can partner with your existing IT Team to handle over flow of desktop support, large projects or fill in how ever your IT Director/Manager sees fit.

If any of these scenarios sound like you, we should talk! Contact us today! (800) 470-7001

2 People icon
Coin in hand icon

On-Site IT Support

Comprehensive, Flat Rate IT Services

One of the things Innovative Network Solutions, Inc. does differently than other Managed IT Providers, is that we value that face-to-face interaction with your team. Our Managed IT Services include dedicated on-site time as well as a 24/7 Help Desk.

Why the importance of On-Site IT Support?

Often people will have an issue with their PC/Laptop, but ignore it for as long as possible because they don’t want to deal with trying to troubleshoot the problem over the phone. With us, they won’t have to. Whether you need us on-site once a month or five days a week, our on-site IT support allows your team to talk to a Technician in person. Seeing a familiar face gives your team the confidence that our Technician will be able to resolve their issues.

Many Managed IT Providers claim their IT Services are flat rate, but will charge extra for on-site IT support, after hours calls, project support, or simply have limitations to the support their willing to provide. Innovative Network Solutions, Inc. offers the most comprehensive IT Service plans amongst all IT Managed Service Providers. All of our clients on our IT Maintenance service agreements receive:

  • Proactive IT maintenance
  • On-site, remote, after hours, emergency and project support
  • Dedicated on-site days
  • Inventory management
  • Telecommunication Management and more…

If we are scheduled to be on-site one day a week but we run into a major issue that requires us to come back the next day, you won’t be charged anything extra. System Administration, Network Administration, Cyber Security, you name it, whatever services you need, all… included.

Checkmark over trophy icon
Handshaking Icon

IT Support and Much More

Managed IT Service Partnership

At Innovative Network Solutions, Inc. we perform regular maintenance, monitor your systems to prevent downtime and keep your technology running smoothly. Our Managed IT Services are proactive and covers well… pretty much anything smarter than a toaster (so far). This means we aren’t just providing support for your network and workstations, but we’ll also provide support for VoIP/analog phone systems, keyless entry, printers, alarm systems, etc. We handle network security/administration, server management, and can even provide website support/development*. We look at our relationships with our clients as a partnership with the mutual goal of meeting your IT needs and helping you achieve your business goals.

*Website Support can be included in your monthly flat rate in addition to the IT Maintenance. Website Development is a onetime fee that can be paid up front or spread into monthly payments with an IT Maintenance agreement. Contact us to discuss details on Web Services pricing.

Small Business Struggle:

Need IT services, but you’re unable to keep them busy enough to make the investment worth it. Contract or by the hour Techs aren’t proactive or responsive and only fix things after they break.

We can be your sole source of IT support, partnering with you to make sure we cover your Technology while you handle the business. We can make on-site visits once a week that way you aren’t paying for services you aren’t utilizing. Still seem like you aren’t giving us much to do? Our Service agreements are month-to-month, so you can elect to reduce or increase our on-site visits as your needs change.

Medium Business Struggle:

Need IT Services, but don’t have the budget to add multiple IT professionals to cover all of your IT Support needs. Maybe you’re not sure who to hire, or what candidate will fit your needs.

We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We’ll take a look at your infrastructure, and listen to your needs to come up with the best IT Maintenance Plan. If your needs change in the future, your service agreement can always be changed since it’s month-to-month.
Large Business Struggle:

Your current IT Team might need some extra help, but you don’t have the budget to hire another in-house IT professional. You have multiple gaps in your IT Support, but are struggling to find the right candidate that fills all of the voids.

We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We can partner with your existing IT Team to handle over flow of desktop support, large projects or fill in how ever your IT Director/Manager sees fit.

If any of these scenarios sound like you, we should talk! Contact us today! (800) 470-7001

2 People icon

On-Site IT Support

One of the things Innovative Network Solutions, Inc. does differently than other Managed IT Providers, is that we value that face-to-face interaction with your team. Our Managed IT Services include dedicated on-site time as well as a 24/7 Help Desk.

Why the importance of On-Site IT Support?

Often people will have an issue with their PC/Laptop, but ignore it for as long as possible because they don’t want to deal with trying to troubleshoot the problem over the phone. With us, they won’t have to. Whether you need us on-site once a month or five days a week, our on-site IT support allows your team to talk to a Technician in person. Seeing a familiar face gives your team the confidence that our Technician will be able to resolve their issues.

Coin in hand icon

Comprehensive, Flat Rate IT Services

Many Managed IT Providers claim their IT Services are flat rate, but will charge extra for on-site IT support, after hours calls, project support, or simply have limitations to the support their willing to provide. Innovative Network Solutions, Inc. offers the most comprehensive IT Service plans amongst all IT Managed Service Providers. All of our clients on our IT Maintenance service agreements receive:

  • Proactive IT maintenance
  • On-site, remote, after hours, emergency and project support
  • Dedicated on-site days
  • Inventory management
  • Telecommunication Management and more…

If we are scheduled to be on-site one day a week but we run into a major issue that requires us to come back the next day, you won’t be charged anything extra. System Administration, Network Administration, Cyber Security, you name it, whatever services you need, all… included.

Checkmark over trophy icon

IT Support and Much More

At Innovative Network Solutions, Inc. we perform regular maintenance, monitor your systems to prevent downtime and keep your technology running smoothly. Our Managed IT Services are proactive and covers well… pretty much anything smarter than a toaster (so far). This means we aren’t just providing support for your network and workstations, but we’ll also provide support for VoIP/analog phone systems, keyless entry, printers, alarm systems, etc. We handle network security/administration, server management, and can even provide website support/development*. We look at our relationships with our clients as a partnership with the mutual goal of meeting your IT needs and helping you achieve your business goals.

*Website Support can be included in your monthly flat rate in addition to the IT Maintenance. Website Development is a onetime fee that can be paid up front or spread into monthly payments with an IT Maintenance agreement. Contact us to discuss details on Web Services pricing.

Handshaking Icon

Managed IT Service Partnership

Small Business Struggle:

Need IT services, but you’re unable to keep them busy enough to make the investment worth it. Contract or by the hour Techs aren’t proactive or responsive and only fix things after they break.

How We Can Help: We can be your sole source of IT support, partnering with you to make sure we cover your Technology while you handle the business. We can make on-site visits once a week that way you aren’t paying for services you aren’t utilizing. Still seem like you aren’t giving us much to do? Our Service agreements are month-to-month, so you can elect to reduce or increase our on-site visits as your needs change.

Medium Business Struggle:

Need IT Services, but don’t have the budget to add multiple IT professionals to cover all of your IT Support needs. Maybe you’re not sure who to hire, or what candidate will fit your needs.

How We Can Help: We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We’ll take a look at your infrastructure, and listen to your needs to come up with the best IT Maintenance Plan. If your needs change in the future, your service agreement can always be changed since it’s month-to-month.

Large Business Struggle:

Your current IT Team might need some extra help, but you don’t have the budget to hire another in-house IT professional. You have multiple gaps in your IT Support, but are struggling to find the right candidate that fills all of the voids.

How We Can Help: We hire the best mix of Techie and Customer Service so you receive the best IT Services without all the interviews. We can partner with your existing IT Team to handle over flow of desktop support, large projects or fill in how ever your IT Director/Manager sees fit.

If any of these scenarios sound like you, we should talk! Contact us today! (800) 470-7001

 
Cost of IT Services
For Small Businesses
Break/Fix (fee for service/hourly/as needed), total expense: $525. $150 per hour On-Site or Remote, 3 hours On-Site $450, Employee downtime ($15 per hour), and 2 hour wait time, 3 hours to repair total downtown $75+ Break/Fix (fee for service/hourly/as needed), total expense: $525. $150 per hour On-Site or Remote, 3 hours On-Site $450, Employee downtime ($15 per hour), and 2 hour wait time, 3 hours to repair total downtown $75+
It Managed Services by INS, month-to-month flat rate: $300 per month*. Full scale IT services, proactive maintenance to avoid downtime, dedicated on-site visits (no extra fees for additional on-site hours or project support), and 24/7 Help Desk (remote) 1 hour On-Site guaratee for critical issues. *Prices vary based on infastructure size and on-site need. 43% Savings! It Managed Services by INS, month-to-month flat rate: $300 per month*. Full scale IT services, proactive maintenance to avoid downtime, dedicated on-site visits (no extra fees for additional on-site hours or project support), and 24/7 Help Desk (remote) 1 hour On-Site guaratee for critical issues. *Prices vary based on infastructure size and on-site need. 43% Savings!

Cost of IT Services For Medium-Large Businesses

Full Time In-House IT Team. $292,000 per year, approx $24k per month. Network Administrator - $64k. Desktop Support - $43k. Web Developer $67k. IT Manager - $86k. Benefits ($8,000 x 4) - $32k.
Flat Rate IT Managed Services with INS. $38,000 per year approx $3,200 per month. Network Administrator, Desktop Support, Web Developer, IT Management, 24/7 Help Desk 1 Hour One-Site Guarantee for Emergencies ALL included. 87% Savings. *Prices vary based on infastructure size and on-side need. Prices reflect the average for a technician to be on-site 5 days a week with no additional in-house IT staff.

Call us for more information (800) 470-7001